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Service Agreement

At Rinsed, we are committed to providing top-notch cleaning services. By booking our services, you agree to the following terms:

\nScope of Services: We provide home cleaning, window cleaning, and commercial mat cleaning services as outlined in your quote or job details.
\nPayment Terms: Payment is due upon receipt of the invoice unless otherwise agreed. Late payments may incur additional fees.
\nAccess to Property: Clients must ensure access to the property at the scheduled time. Failure to provide access may result in a no-show fee.
\nLiability: While we take utmost care, we are not responsible for damages caused by pre-existing conditions or fragile items not disclosed beforehand.

Cancellation Policy

To ensure fairness and efficiency, we have implemented the following cancellation policy:

\nNotice Period: Cancellations or reschedules must be communicated at least 24 hours in advance.
\nLate Cancellations: Cancellations made less than 24 hours before the appointment will incur a fee equal to 50% of the service cost.
\nNo-Shows: If we arrive and cannot access the property, a no-show fee of 75% of the service cost will apply.
\nHow to Cancel: Notify us via phone at 208-998-0099. Please include your name, appointment date, time and reason for cancellation.

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SERVICE AGREEMENT & CANCELLATION POLICY

About us